[COVID-19] DELAY INFO

 

 

Shipping Delays

Each product you see in [D-Lux Designs]'s catalog is made on-demand—once you place an order, we produce it specifically for you. We're doing our best to get your orders out on time, but during these unprecedented times delays can happen. We work with production partners and shipping carriers who are seeing industry-wide disruptions because of the impacts of Covid-19.

When will I get my order?

Due to the current world situation production times can range from 4 to 12 work days, after which your order is shipped out.
The shipping time depends on your location, but can be estimated as follows:

Normal Times / Times due to Covid-19

● USA: 4–6 work days  Due to Covid-19 [ 8-16 ] Work Days
● Europe: 7–10 work days  Due to Covid-19 [ 11-20 ] Work Days
● Australia: 2–14 work days Due to Covid-19 [ 6-24 ] Work Days
● Japan: 5–10 work days  Due to Covid-19 [ 9-20 ] Work Days
● International: 12–22 work days  Due to Covid-19 [ 16-32 ] Work Days

North America could see further delays due to USPS issues.

[Covid-19] When will I get my order?
Our fulfillment times [for all products/t-shirts/Hoodies/etc.] may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

Suspended Shipping Locations

Our (POD) facilities will not be shipping to the following places due to the COVID-19 situation, this may be temporary but please keep this in mind before you place your order.

Shipping is temporarily suspended for the following countries:

Brunei, Chad, Cuba, Laos, Liberia, Libya, Madagascar, Mauritius, Mongolia, Myanmar, Panama, Seychelles, Sierra Leone, Solomon islands, Tajikistan, Timor-Leste, Turkmenistan, Yemen.

This list is current as of November 6, 2020.

 

Remember to take care of your health. Check the guidelines and current updates from the World Health Organization and Center of Disease and Control Prevention for staying safe during the pandemic.

 

For more up to date information on the current situation against Covid-19
https://covid19.who.int/

To Donate to help those suffering from Covid-19 or help the fight against it.
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/donate